By now it’s no secret that competition in today’s international business arena has grown by leaps and bounds, making it imperative that the protocol skills needed to compete effectively be developed and employed. Protocol is no longer relegated to the international diplomatic community alone. Knowledge of business protocol is necessary for everyone engaged in global business and exchange. We must be an envoy for the firm we represent, equipped with a knowledge and understanding of the business and social customs of the persons with whom we are negotiating. It is this know-how that will bring success. This seminar is for anyone whose job requires communicating, negotiating and socializing in the global marketplace. You don’t have to be a cosmopolitan nor do you need years of experience working for a multi-national company; but you need to have keen awareness and continually feed your mind with global oriented information.
Topics covered:
Etiquette and Protocol Intelligence
Pre-meeting Action Plan
Negotiating to Win
First Impressions are Lasting
Rank and Status Awareness
Business Card Protocol
Business Custom and Terminology
Electronic Communications
Forms of Address
Eye Signals and Eye Contact
World-class Handshakes
Global Communication Styles
Global Conversation Skills
Make an Effective Entrance and Mingling
Project Cultural Awareness
Gift Giving Protocol
Strategic Dos and Don’ts
Kemo Kwadiba
A Protocol and Etiquette Consultant and Facilitstor, an enthusiastic professional with a proven track record in the field of Business etiquette specializing in Corporate and Personal Brand Presentation. A trainer on soft skills for survival in various environments.
Facilitator
Tuition fees
Our fees structure is packaged/ segregated for different audiences. Customized package requests for groups are allowed. Contacts our office for further details.
