First impressions count; and the perception of every entity is established not in the boardroom since most people never reach there, but rather at its door mat. Customer relations oriented staff are an asset to any organisation as Front Desk Receptionist and Security Guards are the gatekeepers and serve as the organisation’s valuable ambassadors. Their behaviour, appearance and conduct are a reflections of the business of the day.
Topics covered:
Dress code
Greeting and Meeting Etiquette
Telephone Etiquette
The impossible customer
Kemo Kwadiba
A Protocol and Etiquette Consultant and Facilitstor, an enthusiastic professional with a proven track record in the field of Business etiquette specializing in Corporate and Personal Brand Presentation. A trainer on soft skills for survival in various environments.
Facilitator
Tuition fees
Our fees structure is packaged/ segregated for different audiences. Customized package requests for groups are allowed. Contacts our office for further details.
